Getting organized feels great. STOR-X makes getting the space of your dreams an enjoyable and effortless experience.
If you book an in-home consultation, your local STOR-X consultant will contact you within the next business day to schedule that with you.
If you opt for a virtual consultation, your consultant will follow up with you to determine your preferred day and time. He/She will also ask you questions to help outline the scope of work – including dimensions and your “wish list” of components – as well as inquiring about preferred timelines and projected budgets. This helps us render a custom design and corresponding quote.
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During your in-home consultation, your STOR-X consultant will measure your space, show you samples and discuss your specific needs. A custom design will be created for you using our 3D design software so you can see exactly what your new space will look like.
During your virtual consultation, through screen sharing (no additional software needed), you’ll be able to review the custom design pieces that we’ve made for you based on your specifications and needs. We’ll discuss changes you want made, which you can see instantly through our innovative software. It also automatically adjusts pricing based on the design, materials and finishes that you’ve chosen.
For an in-home consultation, once you and your consultant have decided on the proposed custom design, all we need is for you to sign off on it and your order is sent in to our factory in Richmond, British Columbia. There it will be custom manufactured by the skilled STOR-X engineering and production teams.
If you are doing a virtual consultation, following preliminary sign off, your local STOR-X consultant will make arrangements with you to set a time and day to come to your home so we can take precise measurements. Then we make adjustments to the 3D designs and show them to you for final approval. From there, the order is then forwarded to our Richmond factory for completion.
Your design will be completely custom-built in our factory in Richmond, British Columbia. Each piece is custom made and carefully packaged to be sent to your home and ready to be installed. Please allow two to three weeks for production.
Most of our installations can be done in a day or less. Your professional STOR-X installer will arrive on time on the scheduled installation date. Your custom storage solution will come ready to assemble for your home with rarely any cutting on site. We leave nothing behind except for your brand new storage solution, recycling all of the packaging and making sure to leave your home exactly as we found it. By the end of the install, your organizer is left clean and ready for you to begin using immediately!
Once the process is complete, we will email you your lifetime warranty. You will also be asked to complete a simple survey to describe your experience with us. We appreciate any feedback you can give us on our process as well as our product.
All that is left is to enjoy your beautiful new STOR-X Organizing System!